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Shipping and Local Pick Up
- We post/ship worldwide.
- All orders are sent via Sendle or Australia Post from Brisbane, QLD, Australia.
- We process orders Monday – Thursday and typically process them within 1-2 business days of when they are placed.
- Australia Post pickup every day (Monday – Thursday) and quote arrival for domestic orders in 1-7 business days. Express domestic in 1-4 business days.
- Sendle pickup Tuesday and Wednesdays only and at best will pickup the day after we have a parcel ready. So if we have your order ready to go on Wednesday, they will not be able to pickup until Tuesday – 4 business days later! From pickup date, they quote arrival for domestic orders in 1-14 business days. Within Australia Sendle is a 100% road transport network, so generally the further from Brisbane, the longer delivery will take. The delivery time for international orders can vary depending on the destination; from 4-6 days for nearby countries and up to 15 days for countries further away.
- If you have placed an order and would like to query the expected arrival time, please get in touch via MyLittleAcrylicShop@gmail.com.
- Tracking information is available via your order history or on the ‘Your order has been posted’ email.
- If you are ordering from outside Australia, you may have to pay import duty or other fees when you receive your order. This depends on your countries import laws, we recommend a quick google search of your country and ‘import fees’ – eg, United States import fees.
Local Pick Up
- Our open hours for picking up orders are Tuesday to Thursday between 8:30am – 3:30pm. Orders must be processed and marked completed online before they are able to be collected. When it is ready, you will receive an email saying ‘Your order has been posted/ready for pickup’. We do not have a shop front at our studio and sheets are typically cut to order.
- Pick up is available from our studio and can be selected when you check out by opting for ‘local pick up’ as the shipping method.
- We will email you when your order is ready to notify you that it is available for collection.
- We are an online service, and our studio is located at 241H 49 Station Road, Yeerongpilly, QLD 4105, Australia. The best way to find us is to Google Maps to ‘Vector Etch’. You can access the studio via Gate 4, there is parking available and if you have trouble finding us, we’re directly across the road from World Gym (a large red building).
- You will need to bring cash if your order is outstanding payment as we do not have card facilities here or close-by.